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Getting Started
How to Sign In: New User
This video will walk you through the process of logging into your online/digital banking for the first time.
Intro to the Mobile App Dashboard
This video will walk you through a quick overview of the Vision Credit Union Mobile App dashboard.
Managing Accounts
How to Reset Your Password
Learn how to reset your password for your Vision Credit Union online/digital banking.
How to Recover Your Username
Learn how to recover your username for your Vision Credit Union online/digital banking.
How to Set Up Alerts
This video will show you how to set up alerts for your online/digital banking.
How to Download a Void Cheque
Learn how to download a void cheque from inside your online/digital banking. You can use this void cheque to set up any pre-authorized debits or credits to your account.
How to Export Transactions
Learn how to export your transactions from your online/digital banking.
How to Set Favourite Transactions
This video shows you how to set up favourite transactions in your online/digital banking.
How to Customize Accounts
Learn how to customize your accounts in your online/digital banking.
Transfers & Payments
How to Pay a Bill
Learn how to pay your bills from your online/digital banking.
How to Set Up a Recurring Bill Payment
This video will show you how to set up a recurring bill payment in your online/digital banking.
How to Set up an Interac e-Transfer Profile, Add a Contact & Send Money
Learn how to set up an Interac e-Transfer profile, add an e-Transfer contact and send an e-Transfer.
How to Accept an Interac e-Transfer
This video will walk you through accepting an Interac e-Transfer using your Vision Credit Union online/digital banking.
How to Cancel an Interac e-Transfer
Learn how to cancel an Interac e-Transfer in your online/digital banking.
How to Add an e-Transfer Contact using your Phone Contacts - Android
Learn how to add an e-Transfer Contact using your Android smartphone's contacts.
How to Add an e-Transfer Contact using your Phone Contacts - iPhone
Learn how to add an e-Transfer Contact using your iPhone's contacts.
How to Set Up Interac e-Transfer® Autodeposit
This video will show you how to set up Interac e-Transfer Autodeposit in your online/digital banking.
How to Deposit a Cheque
Learn how to deposit a cheque using your Vision Credit Union mobile app on your smartphone.
How to Transfer Money to Another Member
Learn how to transfer money to another Vision Credit Union member using your online/digital banking.
Other Features
How to Use the Mobile App Widget - iPhone
Learn how to set up the Vision Credit Union online/digital banking widget on your iPhone.
How to Use the Mobile App Widget - Android Phone
Learn how to set up the Vision Credit Union online/digital banking widget on your android smartphone.
How to Change Your Profile Picture & Mobile App Background
This video will show you how to change your profile picture and your mobile app background in your online/digital banking.
How to Contact Us
This video will show you how to contact us from within your online/digital banking.
How to Customize Your Favourite Transactions
Learn how to customize your favourite transactions in your online/digital banking.
How to Manage Your Debit Card
This video will show you how to lock and unlock your debit card using your digital banking.
Small Business
How to Consolidate Profiles
This video will show you how to consolidate your personal and small business profiles for your online/digital banking.
How to Make Business Tax Payments
Learn how to make a business tax payment using your online/digital banking.
How to Set Up Delegates
Learn how to set up a delegate in your Small Business online/digital banking.