Once collected, Vision Credit Union will store and process your personal information in secure locations.

Personal information will only be retained by Vision Credit Union for the length of time required to fulfill the purpose or complete the transaction for which it was collected, or as may be required by law. Beyond that point, personal information in the possession or control of Vision Credit Union will be anonymized or securely destroyed.

Security

Vision Credit Union maintains reasonable physical, technical, and administrative security measures to minimize the risk of unauthorized loss, theft, copying, misuse, access, disclosure, alteration, or destruction of your personal information.

Vision Credit Union also restricts access to your personal Information to only those persons who have a legitimate business need or legal requirement to view it in connection with the Services.  You, as a personal information owner, may also authorize any persons you may choose to have access to your personal information.

Although Vision Credit Union does utilize security measures appropriate to the level of risk, no method of data transfer or storage on the internet is 100% secure and security risks cannot be eliminated entirely.  As such, Vision Credit Union cannot guarantee perfect security, integrity, or confidentiality of personal information.

In the event of a data breach or security incident involving the Services, Vision Credit Union will take all reasonable steps to comply with the breach reporting obligations that may be applicable to it under Alberta privacy laws.  Vision Credit Union may also seek to notify you in such event. If notification is appropriate or required, Vision Credit Union may notify you by email, messaging to your device, or other reasonable means.

Disclosure of Personal Information

Vision Credit Union does not provide personal information to unaffiliated third parties for their use in marketing directly to you.  We may use unaffiliated companies, or trusted third party service providers, to help maintain and operate our Services for reasons related to our business operations and to better serve you, and those companies may receive your personal information for that purpose.  When Vision Credit Union shares personal information with third-party services that support our delivery of the Services, we require that they use your personal information only for the purposes we’ve authorized, and that they protect your personal information to at least the same standards used by Vision Credit Union.

Vision Credit Union may also disclose personal information about you in connection with legal requirements, such as in response to an authorized subpoena, governmental request or investigation, or as otherwise permitted by applicable law (including, without limitation, to prevent fraud or abuse, or to protect Vision Credit Union’s legal rights, property, or the safety of Vision Credit Union, its employees, users or others).

Finally, as Vision Credit Union’s business develops, it may sell or buy corporate assets, and in such transactions personal information may be one of the transferred business assets.  If Vision Credit Union, its internet businesses, or substantially all of its shares or assets, is acquired or an acquisition is contemplated, personal information may be one of the assets assessed or transferred in connection with that transaction.

“Cookies” and Advertisers

The Vision Credit Union websites, or the third party companies used to host, operate, or maintain these websites, may place a “cookie” on your computer in order to allow you to use these websites and to personalize your experience.

A “cookie” is a small piece of data, or an alphanumeric identifier, that can be sent by a web server to your computer or device, which then may be stored by your browser on your computer or device. Cookies allow Vision Credit Union to recognize your computer or device while you are on our websites and help customize your online experience and make it more convenient for you. Cookies are also useful in allowing more efficient log-in for users, tracking transaction histories, and preserving information between browsing sessions. The information collected from cookies may also be used to improve website functionality.

The advertisers and/or other content providers that may appear on Vision Credit Union websites may also use cookies that are not sent by Vision Credit Union. Such ads or content may contain cookies that help track and target the interests of users of our websites in order to present “personalized” advertisements or other messages that the user might find interesting. Vision Credit Union is not responsible for any such cookies.

Most web browsers have features that can notify you when you receive a cookie or prevent cookies from being sent. If you disable cookies, however, you may not be able to use certain personalized functions of Vision Credit Union websites.

Rights With Respect to Personal Information

Vision Credit Union is committed to ensuring you retain full access to and control of your personal information. To that end, we endeavor to respect your right to be informed regarding the collection, use and disclosure of personal information, and your right of correction and access to it, via this Privacy Statement.

If you would like to access, correct, remove, request a copy of, withdraw consent to collection of your personal information, or are looking for any additional information on how your personal information may be collected, used or disclosed by Vision Credit Union, please contact the Vision Credit Union Privacy Officer via the Contact & Questions area at the bottom of this Privacy Statement.  Subject to certain exceptions and limitations that may be prescribed by applicable law, you will be provided with reasonable access to your personal information, and will be entitled to have it amended or corrected as appropriate.

In certain circumstances, you may have the right to have your personal information, or certain components of your personal information, erased by Vision Credit Union, to have your personal information moved, copy or transmitted from Vision Credit Union’s systems to other systems, or to object to or restrict certain processing of your personal information by Vision Credit Union.  In the event that you wish to inquire about, or seek to exercise any of these rights (as they may be applicable), please contact Vision Credit Union’s Privacy Officer.

External Links

Vision Credit Union Services may contain links to other websites, apps, or services, including those of advertisers or third party content providers who offer downloads as part of a Vision Credit Union Service. Vision Credit Union is not responsible for the privacy practices or the content of other websites, apps, or services.  We encourage you to read the Privacy Policies published by such third parties before divulging your personal information to them.

Changes to this Privacy Statement

Vision Credit Union reserves the right to modify or supplement this Privacy Statement in its discretion, at any time. If a material change to the terms of this Privacy Statement is made, we will post a notice on our website and a link to the new or amended Privacy Statement.  The collection, use and disclosure of your personal information by Vision Credit Union will be governed by the version of this Privacy Statement in effect at that time.  Your continued use of Vision Credit Union’s websites and/or Services subsequent to any changes to this Privacy Statement will indicate your consent to the collection, use and disclosure of your personal information in accordance with the amended Privacy Statement.

Contact & Questions

If you have any questions or comments regarding this Privacy Statement or any aspects of Vision Credit Union Services, please contact Vision Credit Union’s Privacy Officer at 780-672-1175 or contactus@visioncu.ca.